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3.6

Usually pretty happy with WAWA. Spend lots of money and about 80% of the time, purchase my guess here.

Tonight walked in just to purchase two bags of tortilla since I didnโ€™t want to go to a traditional grocery store. Picked up the bags, headed to checkout and no cashier at any of the registers. 3 signs were up โ€œgo to next registerโ€. I saw an associate and was about to ask him if there was someone for the registers when he turned around cutting up with the associates at the sandwich bar.

I then asked the young lady making sandwiches if there was someone, she nicely told me the front register where I proceeded to go and the associate that previously had ignored me said โ€œIโ€™ll wait on youโ€. I said โ€œI think you shouldโ€. He told me that he was on a break which that was not relevant and that the person that was to be cashiering was helping someone else. I said the station should be manned no matter what as busy as WAWAs usually are (after I left I counted 7 people in line) He nicely argued with me that the customer was not always right.

Ok, I know you get complaints like this a lot but, I am in retail and have been for 37 years. Although there have been many times that I wanted to tell a customer they were not right, I was always professional and tended to their needs with always a smile and a thank you. I wonโ€™t be returning to this WAWA.

579 North Lewis Road, Royersford PA 19468. 6:45 pm on Wednesday, September 19th.

Location: 579 N Lewis Rd, Royersford, PA 19468, USA

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Guest

Good, don't return. They don't want you.

Wawa has ridiculously unrealistic expectations and the register person has a lot more to do than to stand there waiting for customers. If you want to be impatient go to a grocery store and self checkout.

The guy was nice enough to service you on his break (which is not fun! I have to skip breaks a lot to meet the demands of the crazy amount of chores, so when I do get one, I'm enjoying it) and you decided to be a sarcastic *** about it.

Austin P Zzp

Yeah thier headquarters is a joke I recommend just sueing them.

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