Wawa
Reviews and Complaints
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Verified Reviewer | Altamonte Springs, FloridaI went into Wawa looking forward to my free Latte I got through Wawa's reward system. I ordered my Latte (never had one at Wawa before) and presented my coupon to the clerk who misrepresented himself
I went into Wawa looking forward to my free Latte I got through Wawa's reward system. I ordered my Latte (never had one at Wawa before) and presented my coupon to the clerk who misrepresented himself as the manager (Irving).
Irving immediately accused me of scamming Wawa. He said I was a thief who printed this certificate multiple times essentially accusing me of being a grifter. It was all very embarrassing. When I asked Irving to honor the coupon he became very angry.
I thought Irving was going to attack me!!! His fist was balled up and he screamed at me to leave the store or else! I was felt as though I was discriminated against (age/race).
Wawa you owe me an apology and a Latte. As of this date and time I have yet to hear from them.
- Cheap gas
- Dangerous employees
Preferred solution: Apology
User's recommendation: If you are elderly, be careful when you enter a Wawa their employees are very dangerous.
Wrong change back.
Preferred solution: Apology
User's recommendation: Have change or allow customers to use their card.
Did not get paid
User's recommendation: Go shop/work somewhere else
Tries to do too much
- Convenient
- Everything else
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Medford, New JerseyNever received items purchased
- Choices
Rude and honorary of clerk
I have been going to Wawa almost everyday since 1904
Today I was purchasing a sandwich and I needed matches for my other purchase (she) clerk >refuse to give matches to me she actually sat the whole box of matches closer to the edge of the counter this girl's mother took up for her and we had an exchange of words I asked the clerk on the other side for the matches and he immediately went over and gave me the matches this clerk is new at Wawa's I go into wawa soften I know the clerks by face most of the clerks know me by face and reach for my purchase right away while I am coming into the store if this clerk is rude to me she'll be rude to other people time 1:45 pm today
Ps. She did not bother to give me a receipt either
J.Alex in glenside store
User's recommendation: Be aware of this girl clerk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lanham, MarylandDon't never have anything
- Cashiers do not know what they are doing
Preferred solution: Refund
User's recommendation: Order more shipping
Order filled wrong
Preferred solution: Price reduction
App not working
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westminster, MarylandManagement issue
Hello, my name is Sensational Brown Im a former employee at Wawa at 805 Leidy Road Westminster, MD 21157
I had an issue with the general manager there named Mike Sherman.
On March 29 (Tuesday) 2022. I was scheduled 6am to 1pm.
I asked if I could leave an hour earlier because I had totaled my car Sunday night and my ride that was supposed to pick me up was only able to get me at 12pm. I asked a manager, Rachel, first and she said yes, that manager later came back and told me that Mike Sherman told her that I couldnt leave. I went and asked him directly why I couldnt and explained my situation. He told me he doesnt care and that he cares more about his job than worrying about how Ill get home, threatened to write me up and then later pulled me and the manager Rachel into the break room to yell at us and excused me of trying to turn his employees against him.
He told me I wasnt allowed to talk to any of my coworkers, I was only there to work and I couldnt talk about anything unless it had something to do with a task. He was super rude and unprofessional to the point I could no longer work there.
Hes known to be very rude to everyone something needs to be done.
Thank you,
Sensational
Tried to get gas on three different pumps and manager just said it is what is is horrible customer service and you really need to train your managers and employees when a pump is out or having problem
- Horrible customer service
Preferred solution: My money back if they charged me for 90 worth of gas
User's recommendation: Necer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaPoor customer service
- Poor customer service
User's recommendation: Buy gas somewhere else
No coffee and no breakfast sandwiches at 7.00am how is that possible
Store #8013 aramingo & Huntington sts the night crew does nothing to help morning crew filthy but the morning crew does nothing to help them self ... No coffee at 7am& no breakfast sandwiches!!!
How is that possible and the coffee bar is nasty,do you even look in the bottom of the milk storage box there's( mold )Friday April 22,2022.and the Spanish lady manager sorry I don't know her name she doesn't wear a name tag,all she does in the morning is fix the candy every morning!
But the lines are all the way in the back, no breakfast no coffee but she fixes candy.please help this was a nice wawa . Thanks for your time.
Preferred solution: Let the company propose a solution
User's recommendation: Good luck
Safety
- Fire
I brought a hoagie from the wawa on Tulip and aramingo near harbinson I’ve been pooping and throwing up all night now I’m nauseous I thought maybe this time would be different but no it wasn’t from th
User's recommendation: Cook at home
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The register is able to tell that you used the coupon before. Multiple copies are not accepted.